AI Market Growth: This Niche Will Expand 44% by 2030, While Web3 AI Skyrockets 89.7%

Sales teams and general customer assistance operators might not like this, but one of the key segments where artificial intelligence is having commercial impacts today is in the so-called “virtual agents” space.  They’re getting smarter at handling problems. And the AI agent bot market is growing. 

OpenAI CEO Sam Altman once described these autonomous agents as a “super-competent colleague” that can tackle simple tasks instantly.

“I think 2025 is going to be the year that (AI Agent) systems finally hit the mainstream,” OpenAI’s chief product officer, Kevin Weil, was quoted saying in October during a press conference.

According to a research report by business intelligence firm MarketsandMarkets published on Jan. 25, the AI virtual agents market is seen ascending from a value of $5.1 billion in 2024 to $47.1 billion by 2030. This growth trajectory translates into a compound annual growth rate of 44.8% over the next five years.

Despite this, some of the pure plays in this space have massively underperformed the Nasdaq over the last year.  Israeli based NICE Ltd (NICE), makers of AI customer service tools, is down nearly 32% over the last 12 months. RBC Capital maintained its outperform on NICE as of Feb. 21.

UiPath (PATH) is down 41% and LivePerson (LPSN), isdown 51% and trading under $2 a share.

Other “Big Tech” players are in this space, but are quite diverse so no one is really going to call them an AI investment. …

Full story available on Benzinga.com